
Wait for several seconds and tap it again to turn it off. Then, tap the Airplane Mode icon to turn it on. To do that, swipe down from the top-right of your iOS device to reveal the Control Center. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

I have not altered any setting or anything. Please go to your mail settings on the phone and remove the email account that you're using, once removed please add the mail account back to the Apple mail app and try your mail again. I have received emails from lunch time onwards but no old emails on 4 accounts either BT mail or via my iPad or iPhone.

Turning Airplane Mode on and off can resolve various connectivity issues preventing the Mail app from communicating with the email servers. 9 Oct 19 in the morning all mail boxes worked fine but at lunch time all my past emails have disappeared. Then, tap Yes if Mail asks for permission to download the rest of the message.

Work your way through the following solutions to troubleshoot and fix the “This message has not been downloaded from the server” error in Mail for iPhone and iPad.
